Case Study
HiltHealth.com
AI powered clinic platform handling patient intake in 130+ languages, post visit review collection, cross session follow ups, digital referrals, targeted patient outreach, and real time analytics.
Results
By the Numbers
130+
Languages Supported
5min
Saved Per Patient
$0.75
Per Patient
The Challenge
What We Were Up Against
Build an end to end clinic platform that replaces verbal intake, collects Google reviews after visits, carries follow up instructions across sessions, sends digital referrals, enables targeted patient outreach by SMS, and gives clinics real time analytics on wait times and throughput. All PHIPA and PIPEDA compliant from day one.
Our Approach
How We Built It
Next.js application with conversational AI interface supporting 130+ languages via voice and text. QR code based patient check in with receptionist approval flow. Doctor dashboard with AI summaries, suggested differentials, full visit history, and nurse notes. Post visit automation layer for review collection, cross session follow ups, digital referrals, and SMS outreach campaigns. Real time analytics engine tracking wait times, patient volume, and throughput per doctor and location. PHIPA compliant architecture with end to end encryption and role based access controls.
Timeline
15 weeks from concept to clinic deployment
“VELD built our entire clinic platform from scratch. Patients scan a QR code and talk to an AI in any language while they wait. Doctors walk in already briefed. After the visit it collects Google reviews, carries follow ups across sessions, and gives us real time analytics on everything. PHIPA compliant from day one.”
HiltHealth
Founder · HiltHealth.com
Your Turn
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