Case Study
HiltHealth.com
AI patient pre screening platform for walk in clinics. Conversational intake on tablets replaces clipboards, giving doctors full symptom summaries before appointments.
Results
By the Numbers
PHIPA
Compliant
30min+
Wait Time Saved
Custom
Per Specialty Protocols
The Challenge
What We Were Up Against
Replace the traditional clipboard intake process at walk in clinics with an AI conversational system that collects detailed patient symptoms, respects PHIPA healthcare privacy regulations, and delivers actionable summaries to doctors before appointments.
Our Approach
How We Built It
Next.js application with conversational AI interface deployed on clinic tablets. PostgreSQL for encrypted patient data storage with PHIPA compliant architecture. Custom LLM integration for natural language symptom collection with specialty specific screening protocols. Doctor facing dashboard with pre appointment summaries and full conversation transcripts.
Timeline
15 weeks from concept to clinic deployment
“VELD built our AI intake platform from scratch. Clinics using it have cut wait times and ditched clipboards entirely. Patients answer questions on a tablet, doctors get full summaries before walking in, and it was PHIPA compliant from day one.”
HiltHealth
Founder · HiltHealth.com
Your Turn
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